The VPN gives you secure access to internal resources when working remotely.
- Open the VPN client installed on your device (ask IT if it is missing).
- Enter the server address provided by IT.
- Sign in with your work credentials and approve the 2FA prompt.
If the VPN connects but resources are unreachable, restart your device and try again, then open a ticket under Network if needed.
How do I connect to the office Wi-Fi? Posted on June 3rd, 2026 by Johnny- Open Wi-Fi settings and select the corporate network name (SSID) provided by IT.
- Enter the network password or sign in with your work credentials.
- Accept any certificate prompt the first time you connect.
For guest access, use the designated Guest network. If you cannot connect, open a ticket under Network.
My internet is down — what can I try first? Posted on June 3rd, 2026 by Johnny- Check whether other devices are also offline (isolates your device vs. the network).
- Restart your router/modem and wait two minutes.
- Try a wired connection if Wi-Fi is failing.
- Confirm there is no known outage notice from IT.
If only your device is affected after a restart, open a ticket under Network.
